HDFC Virtual Care- Service Relationship Manager

HDFC has announced a job opportunity for Customer Success Associate. With this recruiting, you might make approximately Rs. 18,333/- monthly. Excellent opportunity for people looking for private bank job opportunities More details are given below.

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About HDFC

HDFC Bank Limited is an Indian banking and financial services company headquartered in Mumbai. It is India’s largest private sector bank by assets and the world’s fifth-largest bank by market capitalization as of August 2023, following its takeover of parent company HDFC. Due to its size, it has been categorized as a Domestic Systemically Important Bank (D-SIB) by the Reserve Bank of India.

HDFC Recruitment 2023 Overview

Job Role Customer Success Associate
Salary Approx ₹18,333/- PM
Qualification Any Graduate
Job Type Private job
Location Hyderabad, Telangana

HDFC Role & responsibilities

  • To guarantee the consistent achievement of defined productivity targets related to service levels, call handling time, and quality parameters.
  • To execute flawless processing of all customer requests, exercising sound judgment in the use of financial and non-financial authority for activities such as reversals and referrals.
  • This includes ensuring the prompt and accurate hotlisting of lost cards reported during the assigned shifts.
  • To achieve complete and accurate resolution within the stipulated Turnaround Times (TATs).

HDFC Preferred candidate profile

  • Banking Product & Process Knowledge
  • Communication.
  • Local Candidates are preferred.

HDFC Education

  • UG: Any Graduate

Key Skills

  • Customer Service
  • Customer Handling
  • Customer Support
  • Customer Care
Careerbywell Team

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