CITIBANK Recruitment 2023, Freshers Eligible, Relationship Manager

The Candidate Who are interested in working for CITIBANK. here It is announced Work From Home job For the post of Relationship Manager. You can earn Approx ₹40,000/ Month. It is the best Opportunity For those Candidate who want to work from home and start income. For applying and further Details please read the complete article  also the application has already been started.

Ones who are applying are requested to go through the link provided at the end of the article. Please swipe down the careerbywell page for CITIBANK Recruitment apply online and also for more inquiries and Further details about the Job . The Last date for submitting applications is not given so apply as soon as possible(ASAP).

About CITIBANK

Citi began operations in India over a century ago in 1902 in Kolkata and today is a significant foreign investor in the Indian financial market. As promoter-shareholder, Citi has played a leading role in establishing important market intermediaries such as depositories, credit bureau, clearing and payment institutions.

Citibank India is a foreign bank in India with a full-service onshore platform. Its Indian headquarters is at Bandra Kurla Complex, Mumbai, Maharashtra. It is a subsidiary of Citigroup, a multinational financial services corporation headquartered in New York City, United States.

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CITIBANK Recruitment 2023 Overview

CITIBANK Recruitment 2023 Education Qualification

• Bachelor’s degree/University degree or equivalent experience
• Previous relevant experience in financial sales and customer service preferred
• Proficient computer and technology skills
• Effective problem-solving and negotiation skills
• Demonstrated Influencing and relationship management skills
• Demonstrated sales skills
• Consistently demonstrates clear and concise written and verbal communication

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CITIBANK Recruitment 2023 Responsibility

• proactively approach Citi clients to establish real needs, understand the client and their requirements, and interest them in Citi’s products
• Build and maintain new and existing customer relationships
• Achieve or exceed decided sales targets
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm’s reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
• Fulfilling the clients’ necessities while providing an exceptional client experience is the expected behavior from all our employees and it will be measured by specific metrics.
• Perform the necessary processes, procedures and verbal dialogues to effectively customize offers and cross sell an expansive set of products and services to new and existing customers
• Provide advice and product information to Citi clients as appropriate, outlining features and benefits

Business Objectives

• Sourcing of quality NRI accounts leading to a healthy portfolio.
• Driving balance built-up through consistent engagement.
• Enable 100% customers onto Citi online digital channels: Automated Clearing House, Citi Global Transfers, Faster Payment Services.
• Relationship Management for Affluent segment customers

CITIBANK Recruitment 2023 Core Responsibilities

• To acquire NRI accounts with a minimum ICV of INR 200,000 and drive balance build up thereafter.
• Manage set of pammed customers for all financial and non-financial requirements.
• Consistency in delivering sales target both in terms of volume and value.
• To be updated with Citi and competitor product offerings.
• Focus on minimal errors pertaining to client application form/documents thereby reducing TAT for account opening.
• Driving remarkable customer experience leading to balance built-up.
• Focus on early and consistent engagement with customers thereby leading to higher remittances and balance build up.
• Achieve FX throughput targets.
• Acquire NRI customers remotely through voice/chat interactions for leads received.

CITIBANK Recruitment 2023 Day-to-Day Responsibilities

• Adherence to predefined sales process.
• Ensure timely completion of CDD/Overlay/APF & AIR reviews.
• Adherence to OWS policy.
• Adherence to all regulatory & compliance guidelines.

Financial or Budgetary

• Acquire 480 RCAs per annum with average ICV of INR 200,000/account.
• Grow RCA balance sheet by 15%
• Meet the SOP goals on FX

Key Deliverables

• Consistency in delivering sales targets.
• NPS > 35% and quarterly average NPS score of 8 and above.
• Driving portfolio quality through early client engagement leading to higher remittances and balance build up.

Skills Required

• Fluent in English
• Passion towards Sales
• Good telephone etiquette & soft skills
• Customer centrist attitude
• Team player with a positive attitude
• Good communication skills

Selection Process

• Officially Not Mention But There are Might be Chances of Telephonic Interview.