Website Cactus
There is a work-from-home job position available at Cactus for the position of Associate Customer Service Manager. For those who wish to start, a side income of around ₹ 50,000 per month is provided. Read the entire article for more information. The application form is now available for submission.
Looking for work-from-home Jobs? Then refer to this careerbywell page. And there is a whole work-from-home Industry waiting for you to select into their organization. We are sure the current page covers all the latest work-from-home Job Openings.
Table of Contents
About Cactus
The CACTUS culture is unique and has come to be its defining feature. Our founders wanted to create a company that attracts customers and talent for life. This has been possible with the open, inclusive, and customer-obsessed culture we have built. CACTUS is a meeting place of diverse thoughts, cultures, and identities, and diversity is a key thread of our cultural tapestry.
Cactus Recruitment Overview
| Job Role | Associate Customer Service Manager |
| Qualification | Any Graduate |
| Experience | Freshers |
| Type of Job | Private Job |
| Salary | approximately ₹ 50,000/ Month |
| Start Date | – |
| End Date | ASAP |
Cactus Recruitment Responsibilities
- Collaborating with other departments to ensure that the customer’s need is met within the deadline committed to the customers.
- Timely following up with the leads across markets to ensure maximum conversions.
- Identifying the market trends, customer trends, and buying patterns of the customers and sharing them with the Managers on a timely basis.
- Provide excellent after-sales support by ensuring that customers’ queries are responded to in a timely manner.
- Keep a tight tab on all the channels through which the customers approach us i.e. Emails, Website forms, etc., and ensure that all the leads coming from these channels are converted.
- Understanding the customer’s need by studying the customer’s history, and buying patterns in the past and then recommending a suitable solution to ensure that the customer closes the sale with Editage.
- Ensure that all the customers who approach us are responded to within 1 business hour through the channels of calls, emails, or system-based quotations.
Qualifications
- Have excellent written and spoken communication skills. English is mandatory, other languages are welcome!
- 0-1 year of experience – Freshers are encouraged to apply.
- Have a service-oriented and customer-first mindset. You enjoy helping and using your communication, persuasion, and people skills to achieve operational & team results.
- Have a collaborative working spirit and can work seamlessly across teams and functions to resolve sticky situations.
- Have excellent interpersonal and intercultural skills and can work with global teams.
- Like working under pressure, being flexible, and can maintain a positive attitude even when the going gets tough.
- Are resourceful, can think on your feet, and make quick decisions.
- Can work independently to interpret data, identify trends, and formulate solutions to routing scenarios.
- Goal and results-oriented with a keen sense of urgency and ownership
To apply for this job please visit jobs.cactusglobal.com.